Withdraw Your Balance Back to Your Wallet
Withdrawals follow a clear process — you choose where the money goes, we process the request through our accounts team and the funds move. You can withdraw to the same e-wallet you deposited with: Touch 'n Go eWallet, Boost or GrabPay all work as payout destinations. DuitNow transfers to a local bank account are also an option. We do not invent processing
windows — the actual time depends on the volume of requests and your account verification status. Keeping your account verified in advance keeps things moving without delays.
- Go to the withdrawal screen — From your account dashboard, open the withdrawal section and confirm your current verified balance is available for payout.
- Select your payout method — Choose Touch 'n Go eWallet, Boost, GrabPay or a DuitNow bank transfer — enter the account details exactly as registered.
- Enter the amount and submit — Type the RM amount you want to withdraw, review the details and submit — our accounts team picks this up for processing.
- Check your wallet for confirmation — You'll receive a notification in your e-wallet or bank app once the funds arrive — keep your contact details in your account current.